TECH TIPS FOR OUR ONLINE

AUCTION SITE
This page is dedicated give you the tools to make your auction items look as professional as they can and to help you sell your items with our auction site www.valleyguns.com
1.Always have a white or neutral background for the items to be placed on. This will show off the item better than laying on a couch or kitchen table.

2.Having more than one picture helps show you item better, especially if you use a close up.
4. Image size we find best is a dimension of 720 X 540 pixels
5. Ensure that you know what your selling and place in it the appropriate category that will maximize buyers viewing your item. Other users get upset when items are placed in the wrong category.
You can put you item in up to two categories, for example an AR-15 can be put in the "Mlitary firearms" category & "Restricted Rifles" category. This will give you added exposure to buyers.
Click below to grade the condition of your guns
ABOUT THE AUCTION SITE
The valleyguns.com auction site is a great place to sell your firearms, accessories, Militaria and just about anything else you can think of. You will be reaching a huge audience across North America as if they were next door to you.
Think of us as "a modern version of the Classified ad" but with photos of your article.
The site is easy to use & we have tech support available that is only an e-mail or phone call away.
For only $1.00 to list an item we are the least expensive auction site out there. To go even further, we also offer Licenced Dealers and "Volume sellers" discounted listing fees. For more information on how the bidding process works and use of the site, go to the top of the main auction page and enter "Site Map".
SECURITY; Our site has a128bit SSL (Security certificate) Your personal information and credit card number is protected from hackers. We are also "Verified by Visa" , something other sites lack. If you are concerned about keeping your creditcard information safe, ONLY use accredited sites with SSL's to protect you.
Sellers can enjoy the fully automated payment system that charges your Visa, Master Card or Amex each time you sell an item, no other Canadian site has the full automated payment system that valleyguns.com has, nor the approved security systems.


BIDDING, BUYING, SELLING
Placing a bid is placing your intent to buy the item should you win. It is considered a legal contact in all Provinces and States, so if you don't wish to buy the item, don't place a bid. If you have additional questions that you want answered before making your bid, contact the seller by clicking on his user name & you will be linked to his e-mail to send him your questions.

Winning an item; The system will notify you via e-mail as it does to the seller. The e-mail will give you the sellers & buyers e-mail so you can contact each other to conclude the sale. The system is fantastic & we have seen thousands of items sell effectively on this site.
Make sure you contact the buyer or seller as soon as possible so you can conclude the sale. A reasonable time is within 1 to 3days & is about the standard for online sales. 5 days is pushing it, and aftr 10 days the seller has every right to resell the item. Just remember, COMMUNICATE, if you are going to be late because you are not home for the weekend,e-mail the buyer or seller so they know !.

BUYERS TIPS, SENDING PAYMENTS
When sending payment to the seller, always use a method that can prove the payment was sent.
Internet banking will have a paper trail to prove payment and can be easily done by talking to a rep at your bank.
Pay Pal is another favorite & you can use your credit card to send money through them to the seller providing he has an account with them.
Postal money orders are another great way to send payment, make sure you make it out to the sellers name to prove who you sent it to. Make a file to keep the receipts in just incase you have to prove payment was sent.
We always send mailed payments by "REGISTERED LETTER" as the person it is addressed to has to sign for receipt.
It is a small price to pay to prove the money got there.
SENDING GUNS OR PACKAGES
If you are unsure about the legalities of shipping guns, contact the Canadian Firearms Centre at 1-800-731-4000.
They will direct you to the proper way to ship guns LEGALLY.
Canada Post has changed their shipping regulations yet again, but to our favor. Guns of all classes may be shipped via Canada Post expedited or express with proof of age & signature required for delivery. REMEMBER, if you ship a gun by a method the Firearms Centre does not approve of, you may be in serious Legal trouble if the package doesn't arrive. Make sure you can prove the gun get's there & CYA (Cover your Ass !)
MAKE SURE THE GUN IS UNLOADED & NO AMMUNITION IS SHIPPED WITH IT. USE HEAVY CARDBOARD BOXES & LOTS OF STUFFING LIKE NEWSPAPER, BUBBLE WRAP ETC. USE HEAVY DUTY TAPE ON THE BOX ENDS AND ENSURE YOU ADDRESS THE BOX IN THE EVENT THE WAYBILL COMES OFF.
NEVER NEVER NEVER WRITE "GUN" ON THE BOX. "SPORTING GOODS" IS THE TRUTH & WILL NOT INVITE THIEVES TO "CHECK" THE CONTENTS.
VALLEY GUNS SUPPORT
Remember, we are here for you. If you encounter a problem with a buyer or seller, we can step in to help mediate & rectify the problem. Our tech support is an e-mail or phone call away, just go to our "Contact us" button for a direct e-mail link & phone number to the shop.

PASSWORD LOSS;
There is no need to re register as we can recover a lost password or CHANGE it for you to one easy to remember. Just send us an e-mail & we will send you your password.

MULTIPLE ACCOUNTS;
Multiple accounts are frowned upon as the only reason for more than one account is deception and illegal bid shilling.
Bid shilling is where a user will use his second account to bid over another user bidding on his item. This is illegal in Canada & the U.S as it is FRAUD. We go to great lengths to protect the users of this site, so if you see this kind of activity, bring it to our attention. Your identity will be kept secret & you will be rewarded with monetary credits to your account to use towards listing your items. Help us to keep your site safe and secure. USERS WHO ARE FOUND WITH MORE THAN ONE ACCOUNT WILL BE DELETED FROM THE SITE, IF WE FIND THAT THEY USED THEIR SECOND ACCOUNT TO BID ON ITEMS THEY POSTED WITH THEIR OTHER ACCOUNT, THE INFORMATION WILL BE FORWARDED TO THE RCMP ONLINE FRAUD CENTER.
3. Taking the extra time to crop and resize your photos on your computer  before you load them on the site shows a professional product. Remember a picture says a thousand words.
CLICK BELOW TO GET TO THE AUCTION SITE !!!
DISCLAIMER.
Use of this site is the same as all similar sites, it is at your own risk. We cannot be held liable for anything that you encounter by using our site. Users must be of the age to posess a valid fireams licence (Canadian or American). To buy or sell firearms both the buyer and seller must have VALID licenses & ONLY REGISTERED firearms my be posted on this site (with the exception of Bonified Antique guns that don't require registration- Call the CFC at 1-800-731-4000 if you are unsure)
Users can be banned from the site for misuse & that information may be shared with Federal authorities, if a crime is commited. Your personal information will not be sold to spam sites or any similar advertising companies. Your information is protected by the highest level of encrypted security as used by banks & the Military.